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Getting Started

Getting Started

INFORMATIVE ARTICLES

Name Your Article

You can edit or delete any part of this example article to create your own. Edit this subtitle to introduce a section:Need room to explain something? Try using a paragraph, like this one. Paragraphs are great

Tutorial: Getting Started with Your Help Center

Step 1: Set Up CategoriesHover over the Knowledge Base icon in the side panel and click Categories.Click + Add New Category at the top left.Enter a category name in the field and click Create.Tip:Reorder you

FEATURE REQUESTS

Using Feature Request Articles

Create Feature Request articles to inform and update customers about features you don't offer yet. Feature Requests can help you determine which products or services customers want most, so you know what to dev

KNOWN ISSUES

Using Known Issue Articles

Create Known Issue articles to collect complaints and update customers about bugs and issues you're aware of. Tip:Review your top Known Issues from the Knowledge Base Insights dashboard.Creating Known IssuesWhe